In the customer service industry, research has proven that "work from home" (WFH) agents outperform their facility-based counterparts.  The greater flexibility and autonomy of WFH attracts more mature, professional types that stay on the job longer.  With longer tenure comes deeper product knowledge, which in turn translates to higher customer satisfaction. 

• The technology advances of recent years in broadband, online learning and data security have made the use of WFH employees as compelling as ever. 
• With WFH, we are not restricted to hiring people within a certain geographical proximity to a facility.
• WFH employees avoid the expense of commuting and also enjoy more flexible schedules and certainly a greater sense of independence.
• Unlike most other WFH businesses, absolutely no investment is needed beyond having the necessary phone and computer equipment as well as a high speed Internet connection.
• All employees are paid hourly, have fixed schedules and work for premier companies in a dedicated environment.