Granada Corporation is the leading provider
of outsourced customer support for companies serving the Hispanic market. Through
our specialized approach to the Hispanic market, we offer our clients a superior
means of acquiring, supporting and retaining their Spanish-speaking customers. We
customize all areas of our operations, from recruitment to training to performance
management, to ensure our clients have the best Hispanic customer support infrastructure
possible. The results are higher conversion rates, better customer satisfaction
scores, improved call productivity and greater retention rates.
The company’s headquarters are in Santa Barbara, California. We are an equal opportunity
employer.